Build a better credit union team.
Improve member experience.
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Solution
Free OR Paid
Delivery
Target Audience
Event
Service Excellence
Service: improve service
Delivery: live online event
Payment Plan: paid
Target Audience: managers
Learn our research-based method for implementing key behaviors that deliver an outstanding internal and external service experience.
$99.00
Event
Credit Union PhD
Service: improve service, leadership development
Delivery: live online event
Payment Plan: paid
Target Audience: all employees
Learn the history, philosophy and development of the credit union movement in this fun and interactive 90-minute workshop.
$49.00
Event
Referral Sales Champion
Service: increase sales
Delivery: live online event
Payment Plan: paid
Designed for employees in non-sales roles, learn the skills you need to refer relevant products and services that will improve your members' financial well-being.
$99.00
Event
Becoming a Sales Champion
Service: increase sales
Delivery: live online event
Payment Plan: paid
Target Audience: managers
Designed for employees in sales roles (non contact-center), learn our "win-win" sales techniques to deepen product and service penetration while also improving your members' financial well-being.
$99.00
Event
Coaching for Performance
Service: leadership development
Delivery: live online event
Payment Plan: paid
Target Audience: directors, executives, managers
Learn to how to improve the performance, engagement and morale of your staff with our proven coaching strategies.
$599.00
Event
Emerging Leaders
Service: leadership development
Delivery: live online event
Payment Plan: paid
Target Audience: branch managers, managers
Improve employee engagement, give new and emerging leaders confidence and have new managers performing from day one.
$1,299.00