Event
“What you are willing to accept will become your standard.”
Let’s face it, most credit union managers find it uncomfortable to hold people accountable. And a lack of accountability leads to poor performance and disengagement. In this course, we’ll share information with you that will allow you to improve the performance, engagement and morale of your staff. You will leave this course confident in your ability to set high standards and challenge your employees to meet those expectations.
Facilitated By
From | To | Price |
|---|---|---|
1 | 24 | $28 |
25 | 75 | $26 |
76 | 125 | $24 |
126 | 126+ | $25 |
Session 1:
- Defining Coaching vs. Managing
- Understanding the Importance of Coaching
- Using a Performance Management System
Session 2:
- Diagnosing Performance Deficiencies
- Conducting Effective Redirection
Session 3:
- Learning How To Be a One-Minute Coach
- Setting Goals for Skill Improvement
This event offers research-based, credit union-specific training solutions that have worked for top-performing credit unions. Using breakout groups, role-playing and case studies to transfer knowledge, your team will quickly transform their skills into coaching and building more dynamic team members and leaders. Each session will provide managers the knowledge and confidence to know what to do to be effective performance coaches.
Leaders and Managers at your credit union that have to get work done through others.
New Managers that are responsible for leading a team.
Anyone at your credit union that is looking to coach their team to get better outcomes.
Leaders and Managers that have completed the Coaching for Performance Learning Library course and want to workshop their skills
Mike has been leading and developing leaders in the Credit Union Movement since 1986! He has served the Movement as a senior executive, consultant, researcher, author, and Board Chairman. Mike is also known as a highly respected presenter and has shared his straight-forward and humorous insights with thousands. Mike is a noted lover of all things Tennessee Volunteers and can always be spotted wearing something orange.
Mike has an undergraduate degree in Organizational Development and is certified as an Executive Coach by the International Coaching Federation.
$599.00
Select series
Winter 2026
Jan
27
1–4 pm ET
Feb
3
1–4 pm ET
Feb
17
1:00–2:30 pm ET
Spring 2026
Apr
9
1–4 pm ET
Apr
16
1–4 pm ET
Apr
30
1:00–2:30 pm ET
$99.00
$999
$1,499
$1,799.00
$249.00
$1,299.00
$99.00
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