You have finished all the Missional Leadership modules and quizzes. It’s time to take your final assessment! Remember, assessments must be passed with a score of 80% or higher before moving on to the next module.
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Missional Leadership Final Assessment
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You’ve completed the Missional Leadership Final Assessment! If you received a score of 80% or higher, you can move on to the next course. If not, look over your notes and retake the final assessment when you’re ready!
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Question 1 of 20
1. Question
The service we provide to the member will never be better than the service we provide to each other.
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Question 2 of 20
2. Question
If we measure external service, we should also measure internal service.
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Question 3 of 20
3. Question
Focused on mission, solution-based, and accountability for failing to live missionally are all examples of a management style approach to missed sales goals.
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Question 4 of 20
4. Question
If I can be in more trouble for being out of balance than for failing to live out our mission, my credit union is using Outcome-Based leadership not Missional-Based leadership.
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Question 5 of 20
5. Question
Outcome-Based leadership strategies tend to produce higher performance.
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Question 6 of 20
6. Question
Missional leadership is when the leader’s primary focus is on the ____________ of the organization, relative to those it serves.
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Question 7 of 20
7. Question
Having a mission focused on strategic and tactical outcomes will result in long-term sustainable profit and market growth.
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Question 8 of 20
8. Question
Leading to outcome promotes employee disengagement.
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Question 9 of 20
9. Question
According to a Gallup Group Research survey, _______% of employees say they are actively disengaged in the work of their organization.
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Question 10 of 20
10. Question
Based on what you have learned so far, what are the primary drivers of employee engagement? Select ALL that apply.
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Question 11 of 20
11. Question
According to Forbes Magazine, super-engaged employees exhibit the following traits. Select ALL that apply.
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Question 12 of 20
12. Question
Missional leaders use mission to drive organizational culture so that they can do which of the following? Select ALL that apply.
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Question 13 of 20
13. Question
When developing a mission statement, remember that it should be easily remembered and ______________________.
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Question 14 of 20
14. Question
In order to transform behaviors to align with the mission, we must catch people doing it _______________.
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Question 15 of 20
15. Question
In order to transform behaviors to align with the mission, we must have equal concern for _________, _____________ and ____________.
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Question 16 of 20
16. Question
Many times, we hold employees accountable for production outcomes rather than for behaviors that are not missional.
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Question 17 of 20
17. Question
Missional leaders are NOT willing to confront every behavior that is out of alignment with mission because sometimes the employee is performing very well in other areas of expectation.
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Question 18 of 20
18. Question
Which of the following is NOT one of the characteristics of a Missional leader?
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Question 19 of 20
19. Question
“The state of emotional and intellectual commitment to an organization or group producing behavior that will help fulfill an organization’s promises to customers – and, in so doing, improve business results.” What does this statement refer to?
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Question 20 of 20
20. Question
In order to transform behaviors so they are in alignment with the mission, which of the following must occur? Select ALL that apply.
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