You have finished Modules 3 & 4. It’s time to take your quiz! Remember, quizzes must be passed with a score of 80% or higher before moving on to the next module.
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Referral Sales Champion: Quiz for Modules 4–6
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You’ve completed the Module 3 & 4 quiz! If you received a score of 80% or higher, you can move on to the final assessment. If not, look over your notes and retake the Module 3 & 4 quiz when you’re ready!
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Question 1 of 10
1. Question
A common mistake made during the 10-Second Referral Process is not listing enough features.
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Question 2 of 10
2. Question
Asking members closed-ended questions is part of the 10-Second Referral Process.
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Question 3 of 10
3. Question
Features provide details about our products and services.
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Question 4 of 10
4. Question
Features sell and benefits tell.
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Question 5 of 10
5. Question
Benefits answer the member’s question of “What’s in it for me?”
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Question 6 of 10
6. Question
Pays a higher dividend is an example of a benefit.
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Question 7 of 10
7. Question
When communicating benefit statements to your members, it’s best to state the benefit after the feature.
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Question 8 of 10
8. Question
Saves time, saves money, makes money, offers peace of mind, and offers convenience are all examples of benefits.
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Question 9 of 10
9. Question
If a member mentions that their car is in the shop, which products would be appropriate for you to suggest? (Check all that apply)
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Question 10 of 10
10. Question
Benefits are the same for each member.
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