In our line of work at credit unions, we’re here to improve the lives of our members. This means focusing on people, not just products or services. This book talks about the importance of shifting from managing people to truly coaching them. It’s about doing something FOR your team, not TO them, which can totally change the way you lead.
We also dive into how leading to the credit union’s mission helps everyone win. It couldn’t be more straightforward,
1) The credit union mission defines what behaviors are expected of employees.
2) With the right coaching and training, credit union employees will develop these behaviors.
3) Those behaviors will immediately translate into a culture that delivers results. Members use more services, employees are more engaged, and the credit union is more sustainable!
As you read through “”Coaching for Maximum Performance,”” you will certainly have plenty of ah-ha moments and think, Now THAT makes sense. You’ll feel like we’re right there with you, coaching you along. So give it a read, challenge yourself, and keep pushing forward. We’re all in this together to #MoveTheMovementForward.
