Creating Leaders Worth Following

In the US, over half of the workforce is disengaged, with nearly 20% being actively disengaged. The urgency to effectively lead and coach within credi…

TARGET Leadership

All problems are rooted in one of five key leadership areas: Communication, Relationships, Alignment, Execution and Capacity. Failure in any of these …

Vertex Live Nationwide

Learn how to deploy skills that will improve management performance, employee engagement, member service and profitability.

Emerging Leaders

Improve employee engagement, give new and emerging leaders confidence and have new managers performing from day one.

Coaching for Performance

Learn to how to improve the performance, engagement and morale of your staff with our proven coaching strategies.

Becoming a Sales Champion

Designed for employees in sales roles (non contact-center), learn our "win-win" sales techniques to deepen product and service penetration while also …

Credit Union PhD

Learn the history, philosophy and development of the credit union movement in this fun and interactive 90-minute workshop.

Referral Sales Champion

Designed for employees in non-sales roles, learn the skills you need to refer relevant products and services that will improve your members' financial…

Service Excellence

Learn our research-based method for implementing key behaviors that deliver an outstanding internal and external service experience.