Becoming a Sales Champion: Quiz for Modules 4-7
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You’ve completed the Module 4-7 quiz! If you received a score of 80% or higher, you have completed the course. If not, look over your notes and retake the Module 4-7 quiz when you’re ready!
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Question 1 of 14
1. Question
No monthly service charge is an example of a feature.
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Question 2 of 14
2. Question
It’s okay if you can’t answer all the member’s questions about a product.
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Question 3 of 14
3. Question
Features are the same for every member.
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Question 4 of 14
4. Question
Features provide details about our products and services.
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Question 5 of 14
5. Question
Members buy based on features, not benefits.
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Question 6 of 14
6. Question
Benefits are the same for each member.
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Question 7 of 14
7. Question
Benefits answer the member’s question of “What’s in it for me?”
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Question 8 of 14
8. Question
Pays a higher dividend is an example of a benefit.
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Question 9 of 14
9. Question
When communicating benefit statements to your members, it’s best to state the benefit after the feature.
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Question 10 of 14
10. Question
Saves time, saves money, makes money, offers peace of mind, and offers convenience are all examples of benefits.
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Question 11 of 14
11. Question
It’s perfectly acceptable to finish a conversation by asking, “Do you have any questions?”
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Question 12 of 14
12. Question
One step in the selling process is to secure the relationship. We do this by asking for the business.
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Question 13 of 14
13. Question
Questions, Empathy and Benefits are all examples of techniques for overcoming objections.
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Question 14 of 14
14. Question
Saves time, save money, makes money, peace of mind, and convenience are all examples of features.
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