Event

Creating Leaders Worth Following

In the US, over half of the workforce is disengaged, with nearly 20% being actively disengaged. Leadership and coaching significantly influence 70% of the engagement factors. The urgency to effectively lead and coach within credit unions has never been greater. In this free event, we will unveil insights from our targeted research and initiatives aimed at empowering credit union leaders and coaches. Attendees will gain practical strategies for immediate implementation, designed to elevate managerial effectiveness and cultivate leaders that people genuinely want to follow

Zoom Meeting

Facilitated By

Mike Neill

Mike is the Chief Learning Officer and founder of ServiStar Consulting and the author of two books, Creating and Maintaining a Credit Union Sales and Service Culture (CUES, 2001) and Coaching for Performance (CUES, 2004).

From	To	Price
1	24	$28
25	75	$26
76	125	$24
126	126+	$25

Topics Including

Addressing the challenge of employee disengagement.

The impact of disengagement on credit union member experience.

Understanding the distinct attributes of credit union versus bank employees.

Motivating employees with meaningful work and purpose.

Establishing and enforcing behavioral standards.

The shift from traditional training to impactful coaching.

Balancing incentives with accountability.

Essential leadership actions for inspiring and retaining top talent.

Who is this event for?

Managers, Directors and Executives

Leaders looking to strengthen their performance

Meet Mike

Mike Neill

Additionally, Mike is one of the most sought-after speakers in the credit union movement and has presented to thousands of credit union professionals for national and state credit union trade associations. Before starting ServiStar Consulting in 1998, Mike worked as a credit union senior executive, leading the credit union to a number two ranking in member product penetration and the top 25 in “value to member.”

Mike’s extensive background in credit unions and singular focus on the credit union industry allows him to relate to and instruct credit union employees at every level. Mike graduated from the University of Tennessee with a bachelor’s degree in Organizational Development.

Free