Defusing Irate Members Event
$49.00
When members become frustrated and angry it is difficult for most of us to maintain our composure and deescalate the situation and find a way to move forward with a potential solution. Additionally, situations like this can negatively impact our ability to enjoy our work, in the moment, and the remainder of the day. The good news is there are skills that will allow you to remain in control of the situation and be the ultimate professional.
