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Developing a Sales and Service Culture E-Book
Delivery: on demand
Payment Plan: free
Target Audience: directors, executives, managers
A comprehensive guide for credit unions to create a robust sales and service culture, emphasizing the importance of integrating sales and service into the core operations of credit unions to enhance member experience and differentiate from competitors.
Resource
Coaching for Maximum Performance E-Book
Service: leadership development
Delivery: trainer certification
Payment Plan: free
Target Audience: directors, executives, managers
This book talks about the importance of shifting from managing people to truly coaching them. It’s about doing something FOR your team, not TO them, which can totally change the way you lead.
Course
Resource
Credit Union Leadership Podcast
Delivery: on demand
Payment Plan: free
Target Audience: all employees
We provide insights from industry experts, covering topics such as employee engagement, customer service, and leadership development.
